NIS PRIVACY POLICY  

Effective Date: December 1, 2019

This privacy policy describes the personal data collected or processed when you use NIS' website, digital experience, mobile app or interact with one of our other products or services, all of which are part of NIS’s Platform (“Platform”).  It also explains how your personal data is used, shared and protected, what choices you have relating to your personal data, and how you can contact us.

National Interior Solutions (referred to as "NIS", “our”, "we" or “us” in this privacy policy).

What Personal Data Do We Collect and When?

We ask you for certain personal data to provide you with the products or services you request. For example, when you make purchases, contact our consumer services, request to receive communications, create an account, participate in our events or contests, or use our Platform. 

This personal data may include your: contact details including name, email, telephone number and shipping, billing address. 

Why and how do We Use Your Personal Data?

We use your personal data in the following ways:

  • To Provide the Features of the Platform and the Services You Request. When you use our Platform, we will use your personal data to provide the requested product or service.  If you contact our customer services, we will use information about you, such as delivery or payment information, or the product you have purchased to help you resolve a problem or question. 

  • If you are an existing customer of NIS (for example, if you have placed an order with us), we may use the contact details you provided to send you marketing communications about similar NIS products or services, where permitted by applicable law (unless you have opted out). In other cases, we ask for your consent to send you marketing information.

  • We may use the information that you provide to us as well as information from other NIS products or services - such as your use of NIS’s Platform, your visits to or purchases made in NIS stores, your participation in NIS events - to personalize communications and advertisements regarding our products and services that may be of interest to you. 

  • To Operate, Improve and Maintain our Business, Products and Services 

  • To Protect Our or Others' Rights, Property or Safety 

Sharing of Your Personal Data:

  • NIS won't shares your personal data with any other 3rd parties unless mentioned below:

  • NIS entities for the purposes and under the conditions outlined above.

  • Service providers processing personal data for business purposes on NIS’s behalf, for example to process credit cards and payments, shipping and deliveries, host, manage and service our data, distribute emails, research and analysis, advertising, analytics, manage brand and product promotions as well as administering certain services and features. 

  • Other third parties to the extent necessary to: (i) comply with a government request, a court order or applicable law; (ii) prevent illegal uses of our Platform or violations of our Platform's Terms of Use and our policies; (iii) defend ourselves against third party claims; and (iv) assist in fraud prevention or investigation (e.g., counterfeiting). 

  • To any other third party where you have provided your consent.

  • We may also transfer personal data we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganization, spin-off, dissolution or liquidation).

  • We do not sell your personal data.

Protection and Management of your Personal Data

  • Encryption & Security: We use a variety of technical, administrative, and organizational security measures, including encryption and authentication tools in certain circumstances, to maintain the safety of your personal data. 

  • Despite our efforts, no website, mobile application, database or system is completely secure or “hacker proof.” You can help keep your data safe by taking reasonable steps to protect your personal information against unauthorized disclosure or misuse. 

  • Retention of your personal data: We retain your personal data for as long as necessary to fulfil the purposes described in this policy, unless otherwise required or permitted by law.  

  • Managing your personal data:  You may have the right to request: (i) access to your personal data (both the categories of data we collect, which is laid out in this policy, and particular types); (ii) an electronic copy of your personal data; (iii) correction of your personal data if it is incomplete or inaccurate; or (iii) deletion or restriction of your personal data in certain circumstances as provided by applicable law. We will not discriminate against you for the exercise of these rights.  If you request to delete your account, you can create a new account on our Platform at any time. If you have a request regarding your personal data that cannot be fulfilled from your account settings, please contact us.  

  • Social media and Advertising: Social media cookies offer the possibility to connect you to your social networks and share content from our Platform through social media.  Advertising cookies collect information to help better tailor advertising to your interests. In some cases, these cookies involve the processing of your personal data. Refusing these cookies may result in seeing advertising that is not as relevant to you or you not being able to link effectively with Facebook, Twitter, or other social networks and/or not allowing you to share content on social media.

  • Your browser can help you manage cookies.  You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings on each browser and device that you use. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you may not have access to many features that make our Platform more efficient and some of our services will not function properly.  There are also general resources for opting out of interest based advertising available on the websites of the Network CHANGES to Our Privacy Policy.

  • Applicable law and our practices change over time. If we decide to update our privacy policy, we will post the changes on our Platform. If we materially change the way in which we process your personal data, we will provide you with prior notice, or where legally required, request your consent prior to implementing such changes. We strongly encourage you to read our privacy policy and keep yourself informed of our practices.

Questions and Feedback

  • We welcome questions, comments, and concerns about our privacy policy and privacy practices.

  • If you wish to provide feedback or if you have questions or concerns, or wish to exercise your rights related to your personal data, please send us an email to support@natinteriors.com 

  • If you contact us with a privacy complaint it will be assessed with the aim of resolving the issue in a timely and effective manner.